When a  loved one passes away in a hospital, hospice or care establishment the duty doctor will complete the death certificate. Normally the deceased will be removed to the mortuary at the hospital or care home.

Sometimes the care home will not have a mortuary or chapel of rest and may ask the family to arrange for a funeral director to call and  remove the deceased to their facilities.

If cremation is desired then the hospital or care establishment will make arrangements for a second doctor to complete the necessary document. Once again early contact with a funeral director is advised.